
Losing a loved one is never easy, and the last thing you need to worry about is paperwork. Fortunately, the US Post Office has a dedicated service to help families with a change of address after a death.
The US Post Office allows family members or executors to report a death and request a change of address for mail forwarding. This service is free and can be done in person or online.
It's best to report the death as soon as possible to ensure mail is forwarded correctly and to prevent identity theft.
Change of Address Process
To update the address for someone who has passed away, you'll need to contact many companies and people. This includes the USPS, the DMA's DDNC, do not call lists, the IRS, their employer, bank and other financial institutions, utility companies, landlord, nursing home or assisted living facility, and more.
You'll need to provide a forwarding address or mail cancellation notices to these companies, which can help wrap up any final details. This includes the home's new resident, friends and family who may be sending cards or memorial gifts, and mail subscription services like magazines and grocery delivery companies.
If you're handling the estate, you'll need to file a request at your local post office to forward mail. Unfortunately, this can't be done online, so you'll need to visit the post office in person. Be sure to bring the paperwork that proves you're an Executor or Administrator of the estate, along with your government-issued photo identification.
At the post office, let the officer know that you need to submit a request to change the address of and forward mail for a deceased person. They'll provide you with a Forwarding Change of Address order to fill out. Once complete, submit this form along with a copy of your documents.
If you shared an address with the deceased, you can choose to continue receiving their mail. However, you'll need to determine what is needed by the estate Executor and forward it to them.
Here's a list of some of the companies and people you'll need to contact to update the address:
- USPS
- The DMA's DDNC
- Do not call lists
- IRS
- Their employer
- Their bank and other financial institutions
- Utility companies
- Landlord, nursing home or assisted living facility
- Realtors involved in the home's sale or buyer's mortgage company
- Insurance companies
- Pension or retirement companies
- The home's new resident
- Friends and family who may be sending cards or memorial gifts
- Mail subscription services (e.g., magazines, subscription boxes, grocery delivery companies)
- Advertisers
- If they were a business owner, the state department that oversees business registrations and operations
Understanding Forwarding

You can forward a deceased person's mail to a new address, but you must obtain permission from the other individual before doing so.
To forward mail to a new address, you'll need to file a request with the local USPS office and provide proof that you are authorized to manage the deceased person's mail, usually in the form of a court order stating you are the appointed administrator or executor of the estate.
You can forward mail to a new address by filing a request with the local USPS office, and the USPS will request you to fill out a forwarding change of address order.
If you shared an address with the deceased person but are not the estate executor or administrator, you can forward mail one piece at a time by crossing out your address and writing down "Forward" and the new address on the envelope.
Mail forwarding for a deceased person can be done online, but you'll need to log onto the USPS website and follow the four change of address checklist.
Here are the mail types that are forwarded for 12 months: First-Class mail, Priority Mail, Priority Mail Express, and First-Class Packages.
Some pieces of mail can serve as reminders for another related task that needs to be taken care of to help wrap up the deceased person's estate, so it's a good idea to forward the mail directly to your home.
You can set up mail forwarding for yourself by logging onto the USPS website, but you cannot request to forward mail for a deceased person online.
You'll need to file a request at your local post office and bring a valid proof of your appointment as the estate executor or administrator.
Here is a list of mail types and their forwarding periods:
- First-Class mail: 12 months
- Priority Mail: 12 months
- Priority Mail Express: 12 months
- First-Class Packages: 12 months
- Periodical subscriptions (magazines, newspapers): 60 days
Gather Necessary Documents
To change the address of a deceased person with the US Post Office, you'll need to gather necessary documents. You'll typically need to be the deceased person's appointed Executor or Administrator to file the request. This person plays a key role in managing and closing a deceased person's estate. You should have legal documents that verify your appointment as the Executor or Administrator.
Stopping Delivery
You can bring a copy of a probate order to the post office to end your participation as executor and request to discontinue all mail service to the deceased person.
The post office can't stop mail from arriving entirely, particularly junk mail, which may still be sent even after death.
You'll need to contact the companies directly or report them to any legally required opt-out group if you want to stop unwanted mail.
To remove the deceased person's info from people search directories, you'll need to reach out to the sites individually.
You can ask the post office to forward all the deceased person's mail, which takes less than an hour and costs nothing.
Using your real address for this is not recommended; a temporary post office box is a better option.
Only the executor of the deceased person's estate has the authority to stop the mail.
The executor is the person who was appointed by the probate court to handle the closing of the deceased person's estate.
To stop mail delivery, you'll need to notify the post office of the death and then mail or hand-deliver a copy of the probate order to the local post office.
The court order should state that the estate is closed and clears you from executor tasks.
You don't need to open and read the deceased person's mail; you can just include a letter requesting that all mail services be stopped immediately.
However, there are no exceptions for certain types of mail, so you must wait until the probate process is complete to cancel mail delivery entirely.
Digital Legacy
Digital Legacy is a crucial aspect to consider when dealing with a loved one's passing. Forwarding mail for a deceased person can be a complex process.
With services like GoodTrust, you can create an online will and assign an executor to handle mail forwarding and other tasks. Your loved one can also assign trusted contacts to close social media accounts and other online services.
Make sure to sign up for a free GoodTrust account to prepare for the future and ensure a smooth process for your loved ones.
Digital Legacy Services for the Deceased
Digital legacy services can help simplify the process of handling a deceased loved one's affairs, including mail forwarding. GoodTrust allows your loved one to create a will online and assign an executor to carry out mail forwarding and other tasks.
Forwarding mail for a deceased person can be a daunting task, but it's essential to ensure important documents and reminders reach the right people. You can help by forwarding the mail to your home, unless you shared an address with the deceased.
To forward mail for a deceased person, you'll need to follow the four-step process outlined by the USPS: gather necessary documents, file a request at your local post office, stop advertising subscriptions, and forward mail to the executor as needed.
If you're the executor, you'll need to provide proof of your role and fill out a Forwarding Change of Address Form at the post office to forward the deceased person's mail.
Here are the three ways to forward a deceased loved one's mail:
- Visit the post office, provide proof of your role as executor, and fill out the Forwarding Change of Address Form.
- Forward specific mail by crossing out the current address and barcode, writing "Forward to [new address]" on the envelope, and dropping the mail in a place where it gets picked up.
It's essential to fill out the postal change of address form at least two weeks before the new address is necessary, and to contact senders to update their records within 12 months for First Class Mail and 60 days for periodicals.
For a Former Resident
If you're dealing with mail addressed to a former resident, there are a few things you can do. You can cross out the address, write "Forward to [new address]" on the piece, and then put it in a mail drop. This will help the mail get forwarded to the new address, but make sure to cross out the barcode too, or it might end up back at your home.
If you don't know where to send the mail, you can write "Not at this address" on the piece and drop the mail in an approved location. This will let the postal service know that the mail isn't meant for you.
You can also try writing "Deceased, Return to Sender" on the mailer, but this isn't a guarantee that the mail will stop arriving. It's also worth noting that if the mail is addressed to the former resident "or current resident", you probably can't forward the message to the former resident or return it to the sender.
Here are the steps to follow if you're dealing with mail for a deceased former resident:
It's also a good idea to talk to your landlord or whomever you purchased the house from, as they may have contact information for the executor or next of kin and can reach out to them about filling out a mail forwarding document.
Frequently Asked Questions
What happens to a post office account when someone dies?
When someone passes away, any remaining balance in their post office account is distributed according to succession law as part of their estate. To settle the account, you'll need to notify the provider with a completed form and a copy of the death certificate
Sources
- https://mygoodtrust.com/articles/how-to-forward-or-stop-mail-for-the-deceased-and-list-of-organizations-to
- https://www.trustworthy.com/blog/how-to-stop-mail-of-a-deceased-person
- https://trustandwill.com/learn/change-of-address-checklist
- https://mccrearylawoffice.com/four-steps-for-stopping-mail-after-someone-dies/
- https://corteslawfirm.com/stop-mail-addressed-deceased-person/
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