
HK Post offers a range of services, including mail delivery, parcel services, and postal savings.
Their mail delivery service covers most areas in Hong Kong, with a network of post offices and sorting facilities to ensure timely delivery.
With HK Post, you can send mail and parcels locally and internationally, using various services such as airmail and surface mail.
Their parcel services include tracking and insurance options, providing an added layer of security for your packages.
Services and Features
Hongkong Post offers a range of services and features to make sending mail a breeze.
The Mailing Address Format Finder is a helpful tool that ensures you get your mail to the right place.
This tool, developed by Hongkong Post, helps you find the correct mailing address format for local post, avoiding delivery problems caused by incomplete or incorrect address formats.
Offices
Hongkong Post operates a total of 122 post offices throughout Hong Kong.
These post offices are conveniently located, with 3 of them being mobile post offices that can reach remote areas.
You can find the detailed locations and opening hours of the post offices on the Hongkong Post website.
This makes it easy to plan your visit and get the services you need.
Boxes
Hong Kong's post boxes have an interesting history, with some still bearing the royal insignia from the colonial era.
In the past, post boxes in Hong Kong were imported from the UK and painted red, just like in the UK, until the practice was discontinued in the 1980s.
The royal cypher, such as "EIIR" for Queen Elizabeth II, was engraved on many of the post boxes, making them unique compared to other British post boxes worldwide.
Since the transfer of sovereignty to China in 1997, the post boxes have been painted green and adorned with the Hongkong Post logo.
There are currently 1,148 free-standing post boxes in Hong Kong, but only 59 colonial-era post boxes bearing the royal insignia are still in service.
Hongkong Post has reaffirmed its policy that the remaining colonial-era post boxes will only be replaced if they are seriously damaged or no longer meet customer demand.
Hong Kong Number Format Rules

If you're sending a package through Hong Kong Post, make sure the tracking number is 13 digits long and starts with the letter "R".
A normal Hong Kong Post packet's tracking number should be composed of 13 digits starting with the letter "R" and ending with "HK".
Where to Post in China
If you're planning to send a packet through Hong Kong Post Air Mail in China, you'll need to find a reliable agent authorized by Hong Kong Post.
You can take your packets to the agent in person, especially if you live nearby, or have them collect your packets at your door if you have a large volume to send.
Alternatively, if you're not in the same city, you can choose to deliver the packets to the agent using a reliable China domestic express company, such as Shun Feng Express, Shen Tong Express, Yun Da Express, Zhong Tong Express, Yuantong Express, and more.
With the Parcels app, you can track your Hong Kong Post shipments, as well as any package shipped from China, Hong Kong, Singapore, Malaysia.
Rates
Rates are clearly outlined by Hongkong Post, making it easy to know how much your mail will cost. You can check their website for the latest postage rates.
To estimate the postage for your local mail, you can use the interactive online postage calculator provided by Hongkong Post. This tool helps you get an accurate estimate of the postage cost.
Hongkong Post offers various kinds of mail delivery services, and each has its own postage rate. You can check the rates for local and overseas mail on their website.
The interactive online postage calculator is a convenient feature that saves you time and effort when calculating postage costs.
Tracking and Monitoring
You can track your HongKong Post packages in two main ways: use the official tracking page or third-party platforms like 17TRACK.
To track your packages from the official website, visit the HongKong Post tracking page, locate the "Track Your Shipment" section, and input your unique tracking number or Shipment ID in the designated field.
17TRACK is another option for tracking HongKong Post packages, offering a precise and comprehensive logistics tracking platform that integrates with over 2,669 carriers.
Steps for Tracking Packages
To track your packages, you can use the official tracking page of HongKong Post or third-party platforms like 17TRACK.
You can track your HongKong Post packages in two main ways: use the official tracking page or third-party platforms like 17TRACK.
To use the official tracking page, visit the official website of HongKong Post and locate the "Track Your Shipment" section.
Input your unique tracking number, Shipment ID, PRO number, or Order ID in the designated field.
Click on the "Track" button to get the detailed info.
Alternatively, you can use 17TRACK, a precise and comprehensive logistics tracking platform that integrates with over 2,669 carriers.
To use 17TRACK, visit their tracking page and enter your HongKong Post Tracking Number.
If you have multiple tracking numbers, you can enter them all at once, separated by commas, spaces, or one per line.
View your tracking information, including the current status, location history, and expected delivery date.
You can also register for updates on your package status and get notifications through email.
17TRACK offers a Mobile App for both iOS and Android, allowing you to track your packages on your smartphone.
HongKong Post also provides an online tracking service for your registered letter, parcel, Local CourierPost, and Speedpost.
You can track your packages using the official tracking page, or third-party platforms like 17TRACK, for easy and efficient parcel tracking.
HongKong Post offers a redirection of mail service for private users for three months.
To apply for this service, access the Post Office Guide on the HongKong Post website.
HongKong Post delivers packages to most countries within 5-12 days, with some countries receiving packages within 3 days.
For example, packages to the US, UK, Canada, and Ireland can be delivered within 3 days.
Canada Delivery Time
If you're shipping to Canada, you're in luck because delivery times are relatively quick. Hong Kong Post can get your package there in as little as 2 weeks.
For Hong Kong Post, delivery times vary depending on the service you choose. The parcel post service can deliver within 2 to 9 business days.
Shipping times can be unpredictable, but with the right information, you can stay on top of your package's progress.
Philately and Certificates
Hongkong Post Stamps was a division set up in 1974 to promote and popularise stamp collecting.
Stamp collecting is a popular hobby in Hong Kong due to the territory's conservative stamp-issuing policy. This policy ensures that stamp products are attractively designed and in high demand among collectors.
If you're interested in getting your hands on Hong Kong stamps, you can take advantage of the division's fulfilment and advance ordering service. This service allows you to order stamps in advance, ensuring that you don't miss out on new releases.
Different types of stamp products are popular among collectors around the world, including those with attractively designed stamps.
Philately
Philately is a fascinating hobby that has gained popularity in Hong Kong, thanks to the territory's conservative stamp-issuing policy. This policy has led to a wide variety of attractively designed stamp products that are highly sought after by collectors.
Hongkong Post Stamps was established in 1974 to promote and popularize stamp collecting. The division is responsible for conducting three main areas of work: stamp product design and production, fulfilment and advance ordering service, and philatelic marketing.
Stamp collectors around the world appreciate the unique designs of Hong Kong stamps. Different types of stamp products are popular among collectors, including those with attractive designs.
The division's philatelic marketing efforts have been successful in promoting Hong Kong stamps to a global audience.
Root Certificate

Hongkong Post issues digital certificates under the trade name "e-Cert".
Since 2000, Hongkong Post has been a recognized root certificate authority.
No Circular Mail" Opt-out Sticker Scheme
You can opt-out from receiving unaddressed circular mail delivered by Hongkong Post by placing a designated "No Circular Mail" sticker at the top right-hand area of the front of the letter box.
Our postmen will not deliver any unaddressed circular mail to you once the sticker is in place.
This simple step can help reduce clutter and unwanted mail in your mailbox.
Incidents and Accusations
In 2005, newspapers revealed the presence of pinhole cameras in Cheung Sha Wan Post Office, which was perceived as a violation of people's privacy. Hongkong Post explained that the cameras were necessary for facilitating police investigations into several suspected theft cases.
The incident highlights the importance of transparency in postal services, as the public may not always understand the reasoning behind certain measures. In fact, it's essential for postal services to balance security and privacy concerns.
In March 2007, two postal staff lost three bags of mail, destined for Wan Chai and the Eastern District, in the management offices of Hongkong Post buildings. Although Hongkong Post eventually found one of the lost bags, 400 letters were reportedly lost.
This incident shows that even with the best intentions, mistakes can happen, and it's crucial for postal services to have robust systems in place to prevent such losses.
In December 2019, Hongkong Post made a notable announcement regarding a modification to one of its new stamp designs, which was initially perceived as an attempt to avoid any resemblance with anti-government protesters.
Controversy
In March 2015, the government department in charge of the post boxes considered covering up the regal insignia on them. This decision was made to avoid confusion, as the post boxes show various royal cyphers from different British reigns.
The decision to cover up the regal insignia sparked controversy. Confirmation of the plan in September 2015 ignited even more debate.
The Conservancy Association, the Mailboxes Searching Team, and activists opposed to the push of pro-Beijing politicians to "de-colonialise" Hong Kong all spoke out against the decision. They claimed it was a political move rather than an administrative one.
Legislator Claudia Mo of the Civic Party spoke with senior HK Post officials, who confirmed that the order to obscure the regal insignia came from the Commerce and Economic Development Bureau.
Incidents
Incidents have plagued Hongkong Post over the years, raising concerns about security and customer trust.
In 2005, newspapers revealed the presence of pinhole cameras in Cheung Sha Wan Post Office, sparking outrage over privacy violations. Hongkong Post claimed the cameras were necessary for investigating theft cases.
Two postal staff lost three bags of mail in 2007, with 400 letters reportedly lost despite one of the bags being recovered.
Hongkong Post made a notable announcement in 2019 regarding a modification to one of its new stamp designs, citing aesthetic reasons. However, online commentators suggested the change was likely an attempt to distance the design from anti-government protesters at the time.
Scammers have taken advantage of the surge in delivery services during the coronavirus pandemic, cheating over 100 Hongkongers out of HKD $2.2 million through phishing text messages and emails claiming to be from Hongkong Post.
Service Accuses Washington of 'Bullying'

The Service Accuses Washington of 'Bullying'. The US State Department's service has been accused of bullying, with allegations of physical and verbal abuse made against its staff.
The allegations stem from a series of incidents involving the US State Department's service in various countries.
One such incident occurred in 2019, when a US diplomat's wife was involved in a fatal car accident in the UK. The diplomat's wife fled the scene and later returned to the US, sparking widespread outrage.
The incident led to a significant backlash against the US State Department's service, with many accusing its staff of being above the law.
Tracking and Redirection
You can track your Hong Kong Post packages in two main ways: use the official tracking page or third-party platforms like 17TRACK.
Hong Kong Post provides an online tracking service for your registered letter, parcel, Local Courier Post, and Speedpost. Simply enter your item number here to track its status.
To track your Hong Kong Post packages from the official website, visit the official tracking page and locate the "Track Your Shipment" or similar section on the homepage. This could be in the top right corner, bottom left of the page, or another prominent location.
You can enter your unique tracking number, Shipment ID, PRO number, or Order ID in the designated field and click on the "Track" or similar button to get the detailed info.
The Hong Kong Post can redirect letters, packets, and parcels for private users for three months. Access the Post Office Guide here to find out how to apply for the service.
17TRACK is a precise and comprehensive logistics tracking platform that integrates with over 2,669 carriers, including Hong Kong Post. It allows you to easily track your Hong Kong Post parcels and provides detailed tracking information including the current status, location history, and expected delivery date.
You can register for updates on your package status with 17TRACK and get convenient alerts through email. You can also bookmark the page for future status checks or create a free account to handle multiple international tracking numbers.
Tools and Resources
The Hong Kong Post offers a range of tools and resources to make sending and receiving mail easier.
You can track your packages online through the Hong Kong Post's website, which provides real-time updates on the status of your shipment.
For more complex or international shipments, Hong Kong Post also offers a range of calculators and planners to help you estimate delivery times and costs.
Their website is available in multiple languages, including English, Chinese, and Japanese.
Kiosk
Hongkong Post launched iPostal Kiosk in mid-2021, offering an automated posting service and enabling the public to post mail, purchase postage labels, and make postage enquiries 24/7.
As of July 2023, there are 23 kiosks located across the city, providing a convenient service for residents and visitors alike.
Address Format Finder
The "Mailing Address Format Finder" developed by Hongkong Post is a game-changer for anyone who's ever struggled with getting a letter or package delivered correctly.
This tool helps senders find the correct mailing address format for local post, which can avoid delivery problems due to incomplete or incorrect address formats.
Frequently Asked Questions
How long does it take for Hongkong Post to deliver to the US?
International deliveries to the US via Hongkong Post typically take 6-28 days, with express options reducing delivery time to 4-10 working days
What is the number for the Hongkong Post?
The Hongkong Post General Enquiry Hotline number is 2921 2222. To speak with a customer service representative, press [8] for other enquiries and [5] after selecting your language.
Is Hongkong Post reliable?
Yes, Hongkong Post strives to provide reliable postal services. It aims to deliver mail and packages efficiently and effectively.
Sources
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