
First mile last mile transportation is a crucial aspect of logistics that affects the efficiency and sustainability of supply chains. It refers to the movement of goods from the point of origin to the last mile, where they are delivered to the end customer.
The first mile typically involves the transportation of goods from the manufacturer or warehouse to the transportation hub. This can be done through various modes of transportation, such as trucks, trains, or ships. According to the article, the transportation of goods from the manufacturer to the transportation hub can be up to 40% of the total transportation cost.
The last mile, on the other hand, involves the final delivery of goods to the end customer. This is often the most challenging and expensive part of the supply chain, accounting for up to 28% of the total transportation cost. The last mile can be completed through various modes of transportation, including vans, motorcycles, and even drones.
What is First Mile Last Mile Transportation?
First mile last mile transportation refers to the entire logistics process from the merchant's premises to the end-consumer's doorstep. This process is crucial for retailers, manufacturers, and e-commerce companies.
For retailers, first mile last mile transportation means shipping goods from local distribution centers to stores, and then from stores to the end-consumer's home. This process is often executed by third-party logistics providers or courier service providers.
First mile delivery is a critical component of this process, involving the transportation of goods from a merchant's premises or warehouse to the next hub. If you choose UPS as a courier, first-mile delivery will be your product being delivered from your warehouse to UPS's warehouse.
The effect of first mile last mile transportation is particularly impactful, as it serves as the groundwork for further logistics processes. Efficient execution of this process increases the likelihood of a happy customer.
Background and History
The concept of first mile last mile transportation has its roots in the early 20th century, when the first highway systems were built in the United States.
The first highway system, the Lincoln Highway, was constructed in 1913, connecting New York to San Francisco.
The idea of transporting people and goods from their homes to a central transportation hub, and then from the hub to their final destination, was already gaining traction in the 1920s.
The 1920s saw the rise of streetcars and buses, which became a common mode of transportation for many Americans.
Challenges and Issues
Finding the right delivery partner can be a daunting task, especially for businesses serving the global market. Managing inventory and meeting customer expectations are also significant challenges.
Businesses must rely on outside services to deliver items amid unique seasonal shifts and peak times, which can lead to delays. Imprecise delivery addresses, backed-up traffic, and a lack of parking places can all cause delays.
According to Statista, a successful last-mile experience accounts for 53% of overall supply chain expenditures. Efficient processes, such as using a reliable delivery API like Kosmo, can help mitigate these challenges.
Here are some of the key challenges businesses face in first-mile and last-mile delivery:
- Finding the right delivery partner
- Managing inventory
- Meeting customer expectation
- Varying delivery times due to traffic or weather conditions
- Tracking delivery progress, and giving customers accurate and up-to-date delivery information
Top Challenges of Operations and Tracking
Poor visibility of first-mile operations is a key challenge that ultimately impacts not just mid-mile but also last-mile processes along with the end-customer's experience.
Inefficient labeling techniques are a small but significant issue, with many businesses still manually labeling packages, leading to delays and inefficiencies. Automating dispatching can quickly address this challenge.
According to Statista, a successful last-mile experience accounts for 53% of overall supply chain expenditures, making it a critical area of focus. This highlights the importance of getting first-mile operations right.
Businesses often face challenges such as imprecise delivery addresses, backed-up traffic, and a lack of parking places, which can cause delays and impact customer satisfaction. These issues can be mitigated with careful planning and the right logistics solutions.
A key challenge in first-mile operations is managing inventory, which requires careful consideration of product sourcing, storage, and shipping. This can be particularly complex for businesses shipping internationally, where customs laws and practices must be navigated.
3. Improper Packaging
Improper packaging can cause material damages in the first mile itself and thereby delaying the entire freight forwarding process. Businesses tend to use uniform packaging materials irrespective of the type of item a package carries.
This approach can lead to unnecessary expenses and frustration. Uniform packaging materials may not be suitable for all types of items, causing them to be damaged during transportation.
In some cases, businesses may not even realize the damage is occurring until it's too late. Advanced delivery tools can help businesses gain better control of material handling and prevent these issues from arising.
Last Mile Transportation
Last Mile Transportation is a crucial part of the mobility puzzle, especially in areas with low population density. Research shows that walking more than 0.8 kilometers to the nearest transit stop reduces trips by around 90 percent.
The last mile delivery process involves moving goods from a transport hub to the customer's location, making it essential to stay competitive and innovative. Building strong communication between retailers and logistics providers is key to customer satisfaction.
In the context of transportation, last mile gaps mean poor service and access, with passengers often forced to use their own vehicles or walk long distances to reach transit stops. This can be a major challenge for transit agencies.
To effectively address last mile operations, both first and last-mile carrier providers need to apply operating principles that save money, time, and accurately reach their target destination. This requires analyzing warehouse inventory and routing to make them readily available.
The last mile delivery person plays a crucial role in customer experience, often asking customers to sign order receipts or digitally scan packages to update their status.
Optimizing Logistics
Optimizing logistics is key to making first-mile last-mile transportation efficient. Automating processes can convert expenses into funds for growth, allowing companies to offer their goods at a lower cost and gain an edge in competition.
Well-done first-mile operations result in greater efficiency in truck loading and delivery times at the last mile of the supply chain. This can be achieved by reassessing logistics and looking for ways to improve the speed of getting products to consumers.
An audit of a company's workforce can give insights into how to reassign human tasks to automated ones, generating operational savings and boosting employee satisfaction. This can also cut back on high turnover rates by assigning employees new and more complex tasks that can be seen as promotions.
Traditional public transit often leaves large gaps in lower-density neighborhoods, forcing passengers to use their own vehicles or walk long distances for the first and last mile. Research in the US shows that needing to walk more than 0.8 kilometers (0.5 miles) to the nearest transit stop reduces trips by around 90 percent.
Drawing from experience as a multimodal operator, companies can assist with the construction and optimization of mobility systems and services. The goal is to develop customized, safe, effective, and responsible transit solutions that are adapted to customer needs and constraints.
Kosmo's Services
Kosmo's platform allows users to access a network of last-mile couriers.
This means you can get your packages delivered quickly and efficiently, without having to worry about the logistics.
Kosmo Fleet Dispatching Platform allows businesses to deliver any sort of product to clients without the inconvenience of having to do each challenging integration individually.
With Kosmo's services, you can save time and resources, and focus on what matters most - your business.
Importance and Benefits
First mile last mile transportation is a game-changer for urban mobility, reducing congestion and emissions in cities worldwide.
By providing an efficient and reliable way to transport people and goods, first mile last mile transportation can save individuals up to 30 minutes of travel time per day, making a significant impact on their daily lives.
First mile last mile transportation also reduces the number of vehicles on the road, resulting in a decrease of up to 40% in urban traffic congestion.
The benefits of first mile last mile transportation don't stop there - it also reduces emissions by up to 25% in urban areas, making our cities cleaner and healthier.
By implementing first mile last mile transportation, cities can experience a significant reduction in infrastructure costs, saving up to $1 million per year.
Sources
- https://www.ci.richmond.ca.us/3485/First-MileLast-Mile-Transportation-Strat
- https://fareye.com/resources/blogs/first-mile-delivery-logistics
- https://www.kosmo.delivery/en/blog/first-mile-vs-last-mile-delivery
- https://www.whitestarlogistics.com/logistics/first-mile-to-last-mile
- https://www.transdev.com/en/modes-of-transport/first-and-last-mile-solutions/
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