DHL eCommerce Tracking: A Guide to Shipping and Delivery

Author

Reads 1K

Aerial photo showcasing DHL airplane and hangar facilities in a busy airport setting.
Credit: pexels.com, Aerial photo showcasing DHL airplane and hangar facilities in a busy airport setting.

DHL eCommerce tracking is a reliable way to monitor your packages. You can track your shipments online or through the DHL app.

DHL offers various shipping services, including express, parcel, and freight services. These services cater to different business needs.

To track your DHL eCommerce package, you'll need to have your tracking number handy. This number is usually provided by the shipper or can be found on the shipping label.

DHL eCommerce tracking updates are typically available 24/7, allowing you to stay informed about your package's status at any time.

Tracking Basics

To track your DHL packages, start by visiting the official DHL Express website. You can then enter your tracking number in the tracking section to get real-time updates on your shipment's status and location.

The tracking process is straightforward, and you can use either the Quick Tracking method or the Track Your Shipments method. To use Quick Tracking, click on the "Track" tab at the top of the page and enter your tracking number in the Quick Tracking field.

To get real-time updates, click the "Track" button. Alternatively, you can scroll down to the "Track Your Shipments" section and enter your tracking number in the provided field, then click the "Track" button.

Tracking Number Case Sensitivity

Labeled Boxes in a Van
Credit: pexels.com, Labeled Boxes in a Van

Tracking numbers can be entered in any case without affecting their validity. This means you can type them in uppercase, lowercase, or a mix of both.

For DHL eCommerce tracking numbers, you don't need to worry about case sensitivity. It works for both uppercase and lowercase inputs.

In general, tracking numbers are case-insensitive, so feel free to enter them as you normally would.

Official Website

To track your DHL package on the official website, you can visit the DHL Express website.

You can find the tracking number by entering it into the tracking section.

The official website has a "Track" tab at the top of the page that you can click on to start the tracking process.

Entering your tracking number in the Quick Tracking field will give you real-time updates on your shipment's status.

You can also scroll down to the "Track Your Shipments" section and enter your tracking number in the provided field.

Clicking the "Track" button will give you real-time updates on your shipment's status and location.

Tracking Options

Credit: youtube.com, How to setup ELEX WooCommerce DHL Express Plugin with Print Label?

DHL eCommerce offers various tracking options for their shipments. You can track your packages using the Shipment ID or tracking number provided by DHL.

End-to-end tracking is limited for some services, but you can still check the status of your shipment and get estimated delivery dates. This is especially true for services like DHL Global Mail Packet Plus Priority, which is more like postal shipping.

With DHL, you can track your packages through various services, including DHL Global Mail Standard Tracking, DHL Global Mail Business Tracking, and DHL SM Parcel Expedited Max. These services offer different levels of tracking and delivery options.

Here are some of the DHL eCommerce services that offer shipment tracking:

  • DHL Global Mail Packet Plus Priority
  • DHL Global Mail Standard Tracking
  • DHL Global Mail Business Tracking
  • DHL SM Parcel Expedited Max
  • DHL Packet Plus International
  • DHL Parcel Intl Standard
  • DHL SM Parcel Expedited
  • DHL Packet Plus International Standard
  • DHL Parcel International Direct

Standard Shipping

Standard Shipping offers a more affordable parcel/mail service compared to DHL Express, a courier service that provides expedited shipping. This service is separate from DHL Express.

Your order is picked up from the shipper/retailer, sorted, and the necessary postage is applied. It's then transported by DHL eCommerce to your local post office for customs processing (if needed) and delivery.

Credit: youtube.com, What is the track and trace standard in container shipping? | DCSA

The delivery is made by your national postal service, not DHL eCommerce. Average transit time to your country with DHL eCommerce is 4 to 8 days, plus additional processing and transit time within your country.

Orders sent Standard shipping typically arrive in about 1 to 3 weeks. However, delays can occur in transit or from holds at the local customs office. Because of this, it's possible to take up to 5 weeks for an international shipment to be delivered.

Tracking information is provided for each shipment and will include additional details while in transit. Custom fees and additional fees may apply, so be sure to contact your local customs office for more information.

Here's a breakdown of the estimated delivery times for DHL eCommerce Standard Shipping:

Express

DHL Express specializes in urgent, time-sensitive shipments, connecting over 220 countries with a vast network of dedicated aircraft and facilities.

DHL Express offers expedited shipping and detailed tracking, ensuring your package arrives quickly and is traceable at every step.

Credit: youtube.com, Tracker Express

For international shipments, DHL Express is the way to go, with its extensive global network and reliable tracking system.

Domestic shipments within the same country can also be tracked with ease, thanks to DHL Domestic Express's comprehensive tracking system.

DHL Domestic Express offers fast and reliable domestic deliveries, ensuring your packages are made promptly and monitored throughout their journey.

Tracking Information

You can track your DHL eCommerce packages in real-time, receiving updates on delivery status. This includes estimated delivery dates, any delays or issues, and information on the package's current location within the DHL eCommerce fulfillment process.

To track your package, you'll need a Shipment ID or tracking number, which is usually provided by the online store after the order has been shipped. This tracking number can be used to check the status of the shipment, including the waypoint it has reached and any delivery updates.

DHL eCommerce offers various tracking statuses, including "In Transit/In Progress", "Arrived at Overseas", and "Out for Delivery." You can use these statuses to understand the current location and status of your package.

When Will I Get My Number/Id?

Credit: youtube.com, How do I track a package with tracking number?

If you're waiting for your DHL eCommerce tracking number or ID, here's what you need to know: it will be updated within 24-48 hours after you receive confirmation from the online shop or merchant.

This delay is because DHL eCommerce creates the first tracking event only after the shipment is handed to them. So, it depends on the merchant or online store to see that the shipment has been sent to the nearest DHL fulfillment center as soon as possible.

You can expect to receive your tracking number or ID after your order has been shipped out, and you can use it to check the status of your shipment, including the estimated delivery date and any delays or problems.

Shipping Time

DHL eCommerce shipping times can vary depending on the destination, but you can expect delivery in 4 to 8 days, plus additional processing and transit time within your country.

For international shipments, it's not uncommon for delivery to take around 1 to 3 weeks, but delays can occur in transit or from holds at the local customs office, which can extend delivery time to up to 5 weeks.

Credit: youtube.com, How to track your shipment with our online system (English version)

In major destinations in Europe, you can expect delivery in 10-16 business days, while the rest of the world typically takes 11-22 business days.

For neighboring countries, delivery times are typically two or three days, but this can stretch up to 20 days for countries that are geographically distant.

Keep in mind that custom fees and additional fees may apply to international shipments, so be sure to check with your local customs office for more information.

Statuses

Tracking your package can be a daunting task, but understanding the different statuses can make all the difference. DHL eCommerce has a range of statuses that indicate the progress of your shipment.

The first status you might see is "DATA SUBMITTED", which means the shipment information has been submitted by the shipper to DHL eCommerce, and a tracking number has been reserved.

As your package moves through the system, you'll see statuses like "Package received at DHL eCommerce distribution center" and "Departed from Local Distribution Center", which indicate its progress.

Credit: youtube.com, Custom Shipment Status & Tracking Info Settings - ParcelPanel Order Tracking Tutorial

Here are some common statuses you might encounter:

Some statuses might seem ominous, like "Redirected" or "Unsuccessful Delivery Attempt", but they just mean the package needs to be rerouted or delivery couldn't be completed due to an issue.

Monitoring

Monitoring your DHL eCommerce shipments is crucial to ensure timely delivery and customer satisfaction. DHL eCommerce offers real-time tracking and performance monitoring to keep you informed about your shipments.

You can track DHL eCommerce delivery performance in real-time to see if shipments arrive on time, early, or late. This feature helps you gain full visibility into shipping progress.

DHL eCommerce partners with local postal services, such as USPS, to offer domestic shipping services. USPS handles the final mile and return pickups, while DHL manages the initial pickup and sorting of packages.

The tracking service will track your USPS tracking number across DHL eCommerce, USPS, and several other couriers to find your package location, tracking statuses, and most up-to-date information.

International Tracking

Credit: youtube.com, How do I track my DHL international package?

You can track your DHL packages internationally using a couple of convenient methods.

One way is to send your tracking number to DHL's email address, either [email protected] or [email protected], and you'll receive updates directly in your inbox.

If you prefer a more visual approach, you can use 17TRACK's tracking page for DHL packages. Simply navigate to the 17TRACK website, input your DHL tracking number, click the "TRACK" button, and you'll instantly receive updates on your shipment's journey.

Parcel International

Parcel International is a premium service offered by DHL that provides direct injection into the destination country, end-to-end tracking, and a Duties and Taxes Paid option for a smooth delivery experience. You can track your Parcel International shipments using 17TRACK, a precise and comprehensive logistics tracking platform that integrates with over 2,669 carriers.

To track your DHL Parcel International shipments, you can visit the 17TRACK tracking page and enter your tracking number. You can also enter multiple tracking numbers separated by commas, spaces, or one per line. The platform offers a high tracking accuracy rate of up to 99.9%.

For shipments sent from Asia Pacific, you can use DHL eCommerce Asia Pacific Tracking, as tracking numbers for these shipments usually start with CN, TH, MY, ID, AU, HK followed by a combination of digits and letters.

USA, Canada, UK, Australia, China, Malaysia, Singapore, France, Italy, Spain

Yellow Sticker Labeled on White Rolled Surface
Credit: pexels.com, Yellow Sticker Labeled on White Rolled Surface

If you're expecting a package sent by DHL eCommerce, you can track it using the following options. You can also use our universal postal tracker to track any DHL eCommerce tracking number from or to any country on Earth.

DHL eCommerce often acts as an intermediary shipper, so you might receive a 16-digit Canada Post tracking number if you're waiting for a package in Canada.

For shipments sent from the U.S., tracking numbers usually start with GM followed by 15-21 digits, so use DHL eCommerce U.S. Tracking.

You should see tracking events within 24-48 hours after receiving the confirmation from your merchant or online shop.

For shipments sent from Europe, tracking numbers are usually 10 or 20 digits, so use DHL Paket Tracking.

A tracking number or ID is a combination of numbers and/or letters that uniquely identifies your shipment, and the ID length may vary from 10 to 39 characters.

Using 17TRACK

Using 17TRACK is a great way to track your DHL eCommerce US packages. It integrates with over 2,669 carriers like USPS, UPS, FedEx, DHL, and others.

Credit: youtube.com, How to track parcel on 17track.net

17TRACK's Tracking Page is where the magic happens. You can visit it to track your packages easily and precisely.

To use 17TRACK, simply visit their tracking page and enter your DHL eCommerce US Tracking Number. You can enter multiple tracking numbers at once, separated by commas, spaces, or one per line.

Click the "TRACK" button, and you'll see your tracking information, including the current status, location history, and expected delivery date.

There's a minimal chance your parcel tracking number might not be identified, but 17TRACK guarantees a high tracking accuracy rate of up to 99.9%. If this happens, you can manually select your Carrier from the options provided.

17TRACK also offers a Mobile App for both iOS and Android, making it easy to track your packages on your smartphone. You can download it from the APP Store, Google Play Store, or Android PKG.

Tracking Formats and Numbers

DHL eCommerce tracking numbers typically start with GM, LX, RX, UV, CN, SG, TH, IN, HK, or MY, followed by a varying number of characters, typically between 10 to 39.

Credit: youtube.com, ✅ How To Track a DHL Package Online 🔴

The ID length of DHL eCommerce tracking numbers might vary from 10 to 39 characters. I've seen some of these numbers be quite long, but they're all unique and help track your packages.

Here are some examples of DHL eCommerce tracking numbers to give you an idea of what they look like:

  • GM2951173225174494
  • LX000000000DE
  • CNAPZ300047833
  • INAUJGLAGD81
  • SGADN143797855
  • HKAETA30589534
  • MYAOI59866
  • THACEPKG685

Numbers

Numbers play a crucial role in tracking packages, and understanding their format can make a big difference.

DHL eCommerce tracking numbers typically start with a specific prefix, such as GM, LX, RX, UV, CN, SG, TH, IN, HK, or MY.

Here are some examples of DHL eCommerce tracking numbers: GM2951173225174494, LX000000000DE, CNAPZ300047833, INAUJGLAGD81, SGADN143797855, HKAETA30589534, MYAOI59866, THACEPKG685.

The ID length of DHL eCommerce tracking numbers might vary from 10 to 39 characters.

Number Formats

DHL tracking numbers can be a bit confusing, but don't worry, I've got the lowdown.

DHL eCommerce tracking numbers typically start with GM, LX, RX, UV, CN, SG, TH, IN, HK, or MY, and can be up to 39 characters long.

Credit: youtube.com, Format Appearance of Tracking Numbers

If you're trying to enter a DHL eCommerce tracking number, don't worry about whether it's in uppercase or lowercase - it's not case sensitive.

DHL tracking numbers vary depending on the service used, so let's break it down. Here are some common formats:

Integration and API

Integrating with 17TRACK Tracking API for DHL eCommerce US tracking can be a game-changer for your business.

Package tracking accuracy is up to 99.9% precise, which means you can trust the information you're getting.

With real-time email updates, you'll always be in the know about the status of your packages.

This comprehensive logistics information enables data analysis, giving you valuable insights to optimize your shipping processes.

By integrating with 17TRACK, you'll have all the tools you need to streamline your tracking and logistics operations.

Intelligent Post-Purchase Communications Platform

An intelligent post-purchase communications platform can help you manage your eCommerce returns efficiently.

eCommerce returns are a significant aspect of this platform, allowing you to streamline the return process and reduce the number of returns.

Credit: youtube.com, DHL Express ODD Service

By implementing an intelligent post-purchase communications platform, you can reduce WISMO (Where Is My Order) calls, which can be frustrating for customers and costly for businesses.

This platform can also help you increase revenue by providing customers with a seamless return experience, which can lead to repeat business and positive word-of-mouth.

Building brand loyalty is another key benefit of an intelligent post-purchase communications platform, as it shows customers that you value their satisfaction and are committed to making things right.

Customer analytics is a valuable tool that can be used to monitor and improve the post-purchase experience, helping you to identify areas for improvement and make data-driven decisions.

Monitoring logistics is also crucial, as it allows you to keep track of shipments and ensure that they are delivered on time.

Here are some key benefits of an intelligent post-purchase communications platform:

  • eCommerce returns
  • Reduce WISMO calls
  • Increase Revenue
  • Build Brand Loyalty
  • Customer analytics
  • Monitor logistics
  • Shipment Tracking Software

Keep Customers Engaged with Your Brand

By keeping customers on your site, you can maintain a seamless experience and reinforce your brand. This can lead to increased customer satisfaction and loyalty.

Credit: youtube.com, DHL Express E-commerce | Keep up with the clicks

Sending customers to the DHL e-Commerce tracking page can be a missed opportunity to engage with them further. You can provide real-time updates on their shipment while keeping them on your site.

A branded DHL e-Commerce tracking page allows you to offer a fully branded experience, which can help create new upsell opportunities. This can be a game-changer for businesses looking to increase revenue.

By stopping the automatic redirect to the DHL e-Commerce tracking page, you can prevent customers from leaving your site. This can be especially important for e-commerce businesses that rely on customer engagement.

Louis Becker

Senior Writer

Louis Becker is a seasoned writer with a deep passion for maritime transportation. His insightful articles have shed light on the complexities and challenges of global shipping, offering readers a comprehensive understanding of the industry's dynamics. With a keen eye for detail and a commitment to accuracy, Becker has established himself as a trusted voice in maritime journalism.

Love What You Read? Stay Updated!

Join our community for insights, tips, and more.