
Navigating customs clearance in Canada can be a daunting task, but don't worry, we've got you covered. The Canada Border Services Agency (CBSA) requires all imported goods to be cleared through customs, which involves declaring the goods and paying any applicable duties and taxes.
To start the customs clearance process, you'll need to gather the necessary documents, including a commercial invoice, bill of lading, and certificate of origin. These documents will help the CBSA verify the authenticity and value of the goods being imported.
The CBSA offers several options for customs clearance, including self-assessment, pre-clearance, and post-clearance audit. You'll need to choose the option that best suits your needs and comply with the relevant regulations.
Entering Canada
Entering Canada requires some preparation and knowledge of the customs clearance process. To save time at the airport, you can make an on-screen declaration using a primary inspection kiosk or eGate.
You can reduce your wait time at the kiosk by submitting your declaration in advance. To do so, use the Advance CBSA Declaration feature in the ArriveCAN travel app up to 72 hours before your arrival in Canada. This can save you 30% of the time you'd normally spend at the kiosk.
If you're shipping goods to Canada, be sure to label them in both English and French, as Canada is an officially bilingual country. This is a requirement for all shipments.
Entering by Airline

Entering Canada by airline can be a breeze if you know what to expect. You can make an on-screen declaration using a primary inspection kiosk or through eGate.
To start, you'll need to scan your travel document, have your photo taken, and answer questions using the touch screen. This process is designed to be quick and easy.
You can reduce your time at the kiosk by submitting your declaration before you enter Canada. To do so, use the Advance CBSA Declaration feature in the ArriveCAN travel app up to 72 hours before your arrival in Canada.
Early data shows that travellers who use this feature report through the kiosk 30% faster. You can also take advantage of Advance CBSA Declaration express lanes at the airport where available.
Entering a Private Vehicle
You can make an oral declaration to a border services officer when you arrive in a private vehicle such as a car, boat, aircraft, or bus.

In most cases, you won't need to fill out any paperwork beforehand, but it's always a good idea to have the necessary documents ready, just in case.
You can bring your vehicle into Canada with you, but make sure to declare all goods and gifts you're bringing with you to avoid any issues.
Label Shipments in Both Languages
Entering Canada requires some special considerations, especially when it comes to labeling shipments.
Since Canada is officially bilingual, shipments must be labeled in both English and French.
If you're shipping goods to Canada, make sure to include both languages on the labels to avoid any confusion or delays.
This bilingual labeling requirement is in place to accommodate Canada's two official languages.
Customs Declaration
Making a customs declaration is a crucial step in the customs clearance process in Canada. You must declare the goods you're bringing back from outside Canada, and the customs declaration process may differ depending on your mode of travel.

If you fail to declare goods or make a false declaration, the goods may be seized or you may be fined. Fines can range from 25% to 80% of the value of the seized goods, and you may have the option to pay a fine to have some seized goods returned to you.
Undeclared goods that will not be returned to you include tobacco products, alcoholic beverages, and firearms. It's essential to ensure you understand the customs regulations and follow the correct procedures to avoid any issues.
Here are some common documents required for customs clearance in Canada:
You'll need to submit these documents to the Canada Border Services Agency (CBSA) before the goods arrive in Canada.
Making Your Declaration
Canadian citizens and permanent residents of Canada must declare the goods they are bringing back from outside Canada. The customs declaration process may differ depending on how you are travelling.
You need to declare the goods you're bringing back, regardless of the mode of travel. Whether you're flying, driving, or taking a boat, you'll need to follow the customs declaration process.

To make your declaration, you'll need to provide accurate and complete information about the goods you're bringing back. This includes details about the goods, their value, and their origin.
You can submit your declaration in person, by mail, or online, depending on the mode of travel and the type of goods you're bringing back. It's essential to check the requirements for your specific situation to ensure a smooth customs clearance process.
Personal Exemptions
When traveling back to Canada, it's essential to understand your personal exemption limits. The length of time you've been outside Canada determines your eligibility for an exemption and the amount of goods you can bring back without paying duty or taxes.
You don't need to pay duty on goods for personal use that are marked as made in Canada, the United States, or Mexico. This is a great incentive to shop locally and support local businesses while abroad.

The goods you include in your personal exemption must be for your personal or household use. This means you can bring back items like clothing, toiletries, and household goods without incurring duty or taxes.
Your personal exemption limit depends on how long you've been outside Canada, and this can vary.
Restricted Goods
If you're planning to bring goods into Canada, there are some things you should know about restricted and prohibited items. Prohibited goods include cannabis, food, plants, animals, and related products that pose a risk to Canada.
You may need a permit or written authorization to bring other goods into Canada, such as health products and prescription drugs, antiques or cultural objects, and explosives, fireworks, and certain types of ammunition.
Some examples of restricted goods include health products and prescription drugs, antiques or cultural objects, and explosives, fireworks, and certain types of ammunition.
Here's a list of some restricted goods that may require a permit or written authorization:
- Health products and prescription drugs
- Antiques or cultural objects that have historical significance to their country of origin
- Explosives, fireworks, and certain types of ammunition
If you're bringing a firearm into Canada, you must declare it when you enter the country.
Clearing Process

Clearing customs in Canada involves several steps, including identifying the country of origin and the manufacturer of the item you plan to export or import.
Canada has a range of goods over which it imposes import controls, listed in the Import Control List (ICL) of the Export and Import Permits Act.
To clear customs, you'll need to provide accurate and complete documents, including the Canada Customs Invoice, Import Declaration, and Business Number (BN) from the Canada Revenue Agency (CRA), which customs officers will check during the inspection and verification process.
The Pre-Arrival Review System can expedite the customs clearance process, allowing you to clear your goods within minutes of arrival.
What Does the Process Involve?
Clearing customs in Canada involves several steps, including the inspection and verification of documents and a physical inspection of goods.
Customs officers check that your documents are accurate and complete, and the major documents include the Canada Customs Invoice, Import Declaration, and Business Number (BN) from the Canada Revenue Agency (CRA).
They compare the goods with the information in the documents to ensure accuracy.
Customs officers can inspect and even test your goods as part of the process.
Here are the major documents that customs officers check:
- Canada Customs Invoice
- Import Declaration
- Business Number (BN) from the Canada Revenue Agency (CRA)
Document Inspection and Verification

Document inspection and verification is a crucial step in the customs clearance process. Customs officers carefully review your documents to ensure they are accurate and complete.
The major documents that are inspected include the Canada Customs Invoice, Import Declaration, and Business Number (BN) from the Canada Revenue Agency (CRA). These documents are essential for clearing customs and must be submitted on time.
Customs officers check that all required information is present and correct. This includes details about the goods being imported, such as their value, weight, and country of origin.
You must submit physical paper documents at least two hours before the goods arrive. If you use the Electronic Data Interchange (EDI), you must submit at least one hour before arrival.
Here are the key documents that are typically inspected during the customs clearance process:
By ensuring your documents are accurate and complete, you can avoid delays and ensure a smooth customs clearance process.
Duties and Taxes

You can estimate the due duties using the correct tariff classification number to determine the duty rate and the value for duty in Canadian currency.
There are several types of duties and taxes you may encounter when importing goods into Canada. You can pay import taxes, duties, and customs clearance fees using CBSA-approved methods.
The most significant duties and taxes you may encounter include Harmonized Sales Tax (HST) or Provincial Sales Tax (PST) in some provinces.
Goods and Services Tax (GST) is applied to all imported items, including mailed goods, unless exempt due to the value of the goods.
Customs duty is calculated based on the Harmonized System code and country of origin of the goods, with some goods from certain countries exempt from duty due to trade agreements.
You can pay duties, taxes, and fees in person at the port, online, or through your Canadian freight forwarder.
Here's a summary of the main duties and taxes you may need to pay:
Working with a savvy freight-forwarding company can help you navigate the complex customs process and ensure you're meeting all requirements.
Release and Audit

The release and audit process is a crucial part of customs clearance in Canada. The CBSA may perform a post-entry audit to ensure compliance, reviewing historical shipping data and records to verify accurate duty and tax payments.
If your goods are imported by mail, they'll clear in less than a day, which is a relief for anyone waiting to receive their packages. The Canadian customs clearance process can take anywhere from a few minutes to several days, depending on the complexity of the shipment.
In some cases, the CBSA can release your goods within minutes if they don't need to examine them further or process them for additional regulations.
Release of Goods
Releasing your goods is a crucial step in the process.
The CBSA releases your goods once you pay the required charges, provided there are no issues. This is a straightforward process, but it's essential to ensure all necessary payments are made to avoid any delays.
Your freight-forwarding company can help deliver the goods to the final destination. They'll take care of the logistics, so you can focus on other aspects of your business.
Support for Audit Requirements

As an importer, you'll want to be prepared for potential audits by the CBSA or Customs authorities. Even after clearing customs, the CBSA may perform a post-entry audit to ensure compliance.
You'll need to retain copies of your importation documents for such audits. This includes historical shipping data and records to ensure you paid duties and taxes correctly.
Link+ can provide full support for your audit requirements. They will review and manage all information presented to Customs authorities, and help you comply with customs requirements.
The results of these audits can be much more favourable when Link+ is involved.
Business and Shipping
To start the process of importing into Canada, you must obtain an import/export account, also known as an import/export license.
You'll need to complete several registration and licensing requirements with municipal, provincial, and federal governments early on. This can be a complex process, but it's essential to get it right.
To register your business for import or export, you'll need to meet the requirements set by the municipal, provincial, and federal governments.
Expedited Services

You can expedite the customs clearance process in Canada using the Pre-Arrival Review System, which allows you to clear your goods within minutes of arrival.
Working with a digital freight forwarding company like Ship4wd can also speed up the process through digital documentation and prompt payment of customs charges.
This can save you a significant amount of time and money, especially if you're importing large quantities of products.
Link+ has used its IT capabilities to transfer and manipulate data electronically between importers, customs, and other parties, dramatically streamlining the process and improving accuracy.
This can be a game-changer for importers with complex needs, such as importing hundreds or thousands of products at once.
Common Issues and Time Requirements
Delays in customs clearance can occur due to incomplete or inaccurate documentation, which can take up to 10 business days to resolve.
One of the most common issues is the failure to provide the required commercial invoice, which can lead to a significant delay in the clearance process.

Incorrect classification of goods can also cause issues, with the Canada Border Services Agency (CBSA) taking up to 5 business days to reclassify and clear the shipment.
The CBSA may also request additional documentation, which can add up to 3 business days to the clearance process.
Incomplete or missing documentation can lead to a penalty of up to $1,000 CAD, in addition to the cost of re-exporting the goods.
The average time for customs clearance in Canada is 1-3 business days, but this can vary depending on the complexity of the shipment and the efficiency of the customs broker.
Shipments that require additional inspections or verifications can take up to 5 business days to clear.
Sources
- https://travel.gc.ca/returning/customs/what-you-can-bring-home-to-canada
- https://www.shipmoto.com/shipping-news/quickstartguidetocustoms
- https://borderbuddy.com/customs-clearance-canada
- https://ship4wd.com/logistics-shipping/customs-clearance-canada
- http://www.custombroker.com/en/serving-you-canada-customs-clearance.php
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